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At GoldenJackAuto, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, purchase a vehicle, rent a vehicle, request financing, or otherwise use our products and services.

This Privacy Policy applies to our dealership and vehicle rental operations in the State of Ohio.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name, mailing address, email address, and telephone number

• Date of birth and driver's license information

• Vehicle purchase, rental, trade-in, and service information

• Insurance information

• Payment and billing information

• Credit or financing application information, including financial information where applicable

• Employment and income information when required for financing

• Vehicle preferences and purchase or rental history

• Communications you send to us through our website, email, telephone, text message, or social media

• Information submitted when requesting a quote, scheduling an appointment, reserving a rental vehicle, or submitting an inquiry

When permitted and necessary, we may also collect information from credit reporting agencies, lenders, insurance providers, identity verification services, government agencies, and other third parties involved in your transaction.

2. Website and Device Information

When you visit our website, we may automatically collect certain information regarding your device and use of the website, including your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, and dates and times of visits.

We may use cookies, analytics tools, and similar technologies to help operate our website, understand website traffic, improve our services, remember user preferences, and measure advertising effectiveness.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

3. How We Use Your Information

We may use information we collect to operate our dealership and rental business, including to process vehicle purchases and rental reservations; verify identity and driver eligibility; communicate regarding vehicles, appointments, reservations, payments, or transactions; process payments; evaluate financing or leasing requests; submit applications to lenders or financial institutions at your request; prevent fraud and protect our business; maintain transaction records; improve our website and customer experience; comply with legal and regulatory requirements; and send promotional communications where permitted by law.

We may also use information to respond to questions, provide customer support, maintain vehicles and rental records, investigate accidents or damage involving rental vehicles, and enforce our agreements.

4. Vehicle Rental Information

When you rent a vehicle from us, we may collect additional information necessary to administer the rental, including driver's license information, insurance information, authorized driver information, payment information, rental dates, vehicle condition information, mileage, fuel level, accident or damage reports, and other information relating to the rental transaction.

Certain rental vehicles may contain manufacturer-installed technologies capable of collecting vehicle information, such as mileage, diagnostic information, location, or other telematics information. If we use vehicle tracking or telematics technologies, we will use that information only for legitimate business, security, legal, recovery, fleet-management, or rental-related purposes and as permitted by applicable law.

5. Financing and Credit Applications

If you request financing or leasing assistance from us, we may collect information such as your Social Security number, income, employment information, residence information, credit history, and other information necessary to process your application.

We may provide this information to financial institutions, lenders, credit reporting agencies, and other parties necessary to evaluate or process your request.

Automobile dealers that arrange financing or leasing may be subject to additional federal privacy and information-security requirements. Any federally required financial privacy notice provided to you in connection with financing or leasing is separate from this website Privacy Policy.

6. How We Share Information

We do not sell personal information simply for monetary payment.

We may disclose information when reasonably necessary to operate our business, including to lenders and financial institutions; payment processors; insurance companies; vehicle manufacturers; warranty administrators; vehicle history or title services; state motor vehicle agencies; credit reporting agencies; identity verification or fraud-prevention providers; website, hosting, analytics, communications, and technology providers; law enforcement or government agencies when legally required; professional advisers such as attorneys and accountants; or another business in connection with a merger, acquisition, sale, or transfer of business assets.

Service providers receiving personal information from us are expected to use that information only for legitimate purposes associated with providing their services, subject to applicable agreements and laws.

7. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

When our activities are subject to applicable federal financial information-security requirements, we maintain safeguards designed to comply with those requirements.

However, no website, computer system, network, or electronic transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. Data Breaches

If we experience a security incident involving personal information, we will investigate the incident and provide notifications when required by applicable law.

Ohio law requires qualifying businesses to provide notice to affected Ohio residents when certain computerized personal information has been accessed and acquired in a manner that creates or is reasonably believed to create a material risk of identity theft or other fraud. Required notices generally must be made as quickly as practicable and, when the law applies, no later than 45 days after discovery, subject to applicable exceptions.

9. Retention of Information

We retain personal information for as long as reasonably necessary to complete transactions, administer vehicle rentals, maintain business and tax records, satisfy manufacturer or warranty requirements, resolve disputes, enforce agreements, meet legal obligations, and protect our business.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Marketing Communications

If you provide your contact information, we may contact you regarding vehicles, rental availability, promotions, dealership news, or other products and services where permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe option included in the message.

You may request that we stop sending promotional text messages by replying STOP where applicable.

Transactional communications relating to an active purchase, rental, financing request, payment, safety matter, or other existing transaction may still be sent when necessary.

11. Third-Party Websites

Our website may contain links to websites operated by manufacturers, lenders, insurance companies, vehicle listing platforms, social media providers, or other third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before submitting personal information.

12. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Your Privacy Choices

You may contact us to request access to or correction of certain personal information we maintain about you.

Depending on the information involved and applicable law, we may need to verify your identity before processing a request. Certain records may need to be retained for legal, regulatory, fraud-prevention, financing, tax, contractual, or business purposes even after a request is made.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

When this policy is updated, the revised version will be posted on our website with a new “Last Updated” date.

Your continued use of our website or services following an update constitutes acknowledgment of the revised Privacy Policy to the extent permitted by law.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:

[Golden Jack Auto]
[Street Address]
[City], Ohio [ZIP Code]
Phone: [Phone Number]
Email: [goldenjackautos@gmail.com]
Website: [goldenjackauto.com]

Important Notice: This Privacy Policy is intended as a general website privacy policy and does not constitute legal advice. Vehicle dealerships and rental businesses may have additional obligations depending on whether they provide or arrange financing, lease vehicles, obtain consumer reports, use vehicle-tracking technologies, process online payments, or share customer information with third parties. The policy should be reviewed by qualified legal counsel and customized to reflect the dealership's actual data practices before publication.